Toto Sun Pet

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Terms of Service

‌Effective Date:‌ April 23, 2026

‌Welcome to Toto Sun Pet Store!‌
Thank you for visiting the online store (“Site” or “Website”) operated by ‌Toto Sun Pet Bakery Ltd.‌ (“Company,” “we,” “us,” or “our”). Our website, ‌www.totosunpet.com‌, provides a platform for the sale and promotion of innovative pet tools designed for ‌“Happy Paws, Easier Days”‌ and ‌“Paw-some Gear”‌. We specialize in items such as pet hair brushes, grooming gloves, portable water bottles, feeders, and other ‌“smart pet gadgets”‌.

These Terms of Service (“Terms”) constitute a legally binding agreement between you, the user or customer (“you,” “your,” or “Customer”), and Toto Sun Pet Bakery Ltd. governing your access to and use of our Site, services, content, and products (collectively, “Services”).

By accessing, browsing, or using our Site, placing an order, creating an account, or interacting with our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Refund and Returns Policy, and Shipping Policy, all of which are incorporated herein by reference. If you do not agree to these Terms, you must not use our Site or Services.

1. General Information and Contact Details

  • ‌Company Name:‌ Toto Sun Pet Bakery Ltd.
  • ‌Operating Website:‌ www.totosunpet.com
  • ‌Contact Email:‌ perseverance@totosunpet.com
  • ‌Contact Address:‌ 51 Fifeshire Rd, North York, ON M2L 2G7, Canada
  • ‌Contact Phone:‌ +1 4164488849

These Terms apply to all visitors, users, and customers who access the Site. You affirm that you are of legal age in your jurisdiction to enter into a binding contract, or you have obtained parental or guardian consent to do so.

2. Description of Services

Our Site is an e-commerce platform dedicated to selling high-quality, ‌“durable, safe, and designed”‌ pet care products. Our product line includes, but is not limited to:

  • ‌Grooming Tools:‌ Fine Tooth Pet Flea Comb, Natural Boar Bristle Pet Brush, Professional Pet Massage Glove, Rotating Pin Pet Comb, Heavy Duty Dematting Tool, Self Cleaning Slicker Brush, Double Sided Pet Pin And Bristle Brush, Soft Bristle Pet Brush, Professional Stainless Steel Undercoat Rake.
  • ‌Hydration & Outdoor Products:‌ Stainless Steel Insulated Pet Water Bottle, Mini Portable Pet Water Dispenser, Walking Pet Water Bottle with Integrated Waste Bag Dispenser.
  • ‌Cleaning & Care Accessories:‌ Textured Fabric Lint Brush Glove, Pet Bathing Scrubber Brush with Integrated Soap Dispenser, Electric Pet Vacuum Grooming Brush Attachment.

We strive to provide ‌“effortless grooming, fun playtime”‌ and aim to turn ‌“chores into bonding moments.”‌ We reserve the right to modify, discontinue, or change the pricing or specifications of our products at any time without prior notice.

3. Account Registration and Security

You may be required to create an account to place orders or access certain features. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Maintain the confidentiality of your account credentials (username and password).
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately at ‌perseverance@totosunpet.com‌ of any unauthorized access or use of your account.

We reserve the right to suspend or terminate your account at our sole discretion if we suspect any violation of these Terms or fraudulent activity.

4. Orders and Purchases

‌Placing an Order:‌ By placing an order through our Site, you are making an offer to purchase the selected product(s) at the listed price. All orders are subject to acceptance and availability.

‌Order Acceptance:‌ Receiving an order confirmation email does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order at our sole discretion for reasons including, but not limited to, product unavailability, pricing errors, suspicion of fraud, or inability to complete authorization of your payment.

‌Pricing and Payment:‌

  • All prices are listed in Euros (€) and are exclusive of applicable taxes and shipping fees.
  • We use third-party payment processors. You agree to provide current, complete, and accurate purchase and account information for all transactions.
  • By submitting payment information, you represent and warrant that you have the legal right to use the payment method provided.

5. Shipping, Delivery, and Title

All shipping and delivery of products are governed by our separate Shipping Policy, which is incorporated into these Terms. Please review it for details on shipping destinations, costs, delivery timelines, and policies regarding lost or damaged packages. ‌Risk of loss and title for physical products pass to you upon delivery to the carrier.‌

6. Returns, Refunds, and Exchanges

All purchases are subject to our Refund and Returns Policy. Please review it thoroughly before making a purchase. Key highlights include:

  • We do ‌not‌ offer “refund-only” solutions. Our resolution for eligible returns is an ‌exchange or store credit‌.
  • You have 30 days from the delivery date to initiate a return/exchange request, provided the item is unused, in its original packaging, and in the same condition as received.
  • A restocking fee of 15% may apply to non-defective returns.
  • For damaged, defective, or incorrect items received, contact us within 7 days.

7. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, product names, descriptions, slogans like ‌“Paw-some Gear: Elevate Your Pet’s Life,”‌ and the overall “look and feel” of the Site, is the property of Toto Sun Pet Bakery Ltd., its licensors, or content suppliers and is protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Site and its content. You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Site.
  • Use any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools on the Site.
  • Use any meta tags or any other “hidden text” utilizing Toto Sun Pet Bakery Ltd.’s name or trademarks without our express written consent.

8. User Conduct and Prohibited Activities

You agree not to use the Site or Services to:

  • Violate any applicable local, provincial, national, or international law or regulation.
  • Infringe upon the intellectual property rights of others.
  • Transmit any worms, viruses, or any code of a destructive nature.
  • Interfere with or disrupt the integrity or performance of the Site.
  • Attempt to gain unauthorized access to the Site or its related systems or networks.
  • Use the Site to harass, abuse, stalk, threaten, or otherwise violate the legal rights of others.
  • Submit false or misleading information.

9. Disclaimer of Warranties and Limitation of Liability

‌Disclaimer:‌ THE SITE, ITS CONTENT, AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED BY TOTO SUN PET BAKERY LTD. ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

‌Limitation of Liability:‌ TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TOTO SUN PET BAKERY LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE; (III) ANY CONTENT OBTAINED FROM THE SITE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL, AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF ONE HUNDRED CANADIAN DOLLARS (CAD $100) OR THE AMOUNT YOU HAVE PAID TO TOTO SUN PET BAKERY LTD. IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to indemnify, defend, and hold harmless Toto Sun Pet Bakery Ltd., its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your violation of these Terms, your use of the Site, your submission of content, or your violation of any rights of another.

11. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by the courts of the Province of Ontario, and you hereby irrevocably submit to the exclusive jurisdiction of the courts located in Toronto, Ontario.

12. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time by posting the revised Terms on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes. The ‌“Effective Date”‌ at the top of this page indicates when the latest revisions were made.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified by the court to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

14. Entire Agreement

These Terms, together with the Privacy Policy, Refund and Returns Policy, and Shipping Policy, constitute the sole and entire agreement between you and Toto Sun Pet Bakery Ltd. regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

15. Contact Information

For any questions regarding these Terms of Service, please contact us at:

‌Toto Sun Pet Bakery Ltd.‌
51 Fifeshire Rd, North York, ON M2L 2G7, Canada
‌Email:‌ perseverance@totosunpet.com
‌Phone:‌ +1 4164488849

Thank you for choosing Toto Sun Pet Store and trusting us to provide ‌innovative pet tools‌ for your beloved companion.